I’m Claire O’Connor and I’m the Deputy Library and Knowledge Services Manager at Gloucestershire Hospitals NHS Foundation Trust. I’ve been working in our service in Gloucestershire since 2000 and my job involves managing the day to day running of the two libraries in our Trust, including print and electronic collections and the fun stuff of budgets, rotas and literature searches.

I love the variety of work, and we are always looking to develop new services that benefit our users which is why the work on user engagement floated my boat!