I’m Helen Rimmer, a kindness and well-being coach, trainer and consultant who started out as a health librarian at the University of Brighton, then progressed through roles at City, Royal Holloway, and finally as Head of Libraries and Archives at the University of Westminster. Post-pandemic I left working in libraries to make the world of work (including libraries) better and kinder for all of us. This inspired my forthcoming book, The Kind Librarian.